FAQ

The minimum number of trekkers required for departure is 2 for the price quoted online. Please contact us with questions.
At the time of booking the full price is charged. It is used to purchase non-refundable items such as train tickets, entrance tickets, etc.
Cancellations: You may cancel your booking by notifying Yachay Travel and the amount refunded is determined based on when the request is received by Yachay Travel.
- Machu Picchu Package and 2 day Inca Trail tours maximum refund 50%. Machu Picchu tickets and Inca Trail tickets are non-refundable and non-transferable. Less than 2 weeks before departure of booked tour: No refund will be received.
- All other tours and homestay will have a maximum refund of 80%. Less than 7 days before departure of booked tour: No refund will be received.
The Client acknowledges that it is their responsibility to evaluate their physical and mental fitness, as well as any medical conditions that may impact their ability to fully participate in the tour.
It is recommended that the Client obtains adequate travel/medical insurance to cover health emergencies, travel interruptions, and associated costs, including coverage for the loss of valuables, injury, delays, cancellations, etc. Please note that no insurance coverage is included in the cost of the tour.
Please be advised that itineraries are subject to change due to unforeseen circumstances such as safety concerns, weather conditions, natural phenomena, or strikes. Yachay Travel reserves the right to alter or cancel the itinerary and may, at its discretion, substitute an alternative tour to accommodate such changes.
The Client understands and accepts the inherent risks associated with participating in tours and traveling to a foreign country. Yachay Travel is not liable for any damages, expenses, or losses resulting from the Client’s actions. Clients are solely responsible for their own personal belongings throughout the duration of the tour. Yachay Travel will not be held accountable for any loss, theft, or damage to luggage, valuables, or personal effects.
Yachay Travel is not responsible for losses incurred due to any travel interruption (ex: weather/natural phenomena, missed/delayed/canceled flight, acts of war/terrorism, pandemics/epidemics, strikes, etc.), passport, visa, family emergency, or illness/medical issues.
The Client agrees that photographs may be taken during their participation in tours offered by Yachay Travel. These images may be used by Yachay Travel for marketing purposes, including but not limited to promotional materials, the website, and social media platforms.

What destinations in Peru does Yachay Travel specialize in?

Yachay Travel specializes in tours to Cusco city, the Sacred Valley, Rainbow Mountain, Machu Picchu, Humantay Lake, Huchuy Qosqo, and Kinsa Cocha.

Are your tours private or group tours?

We offer both private and group tours to cater to different preferences. Please contact us with your specific requests.

What is the best time to visit Peru for your tours?

The dry season in Peru runs from May to September, offering more stable weather, although the grass will likely be dry. This is also the peak tourist season, so certain locations may be more crowded. (Rest assured, we’ll do everything we can to minimize any impact.)

From November to January, expect increased rainfall, typically limited to part of the day, which brings vibrant green landscapes.

Please note that the Inca Trail is closed in February for maintenance.

What is the altitude like in your tour destinations?

Our destinations range in altitude from 3,399 meters (11,152 feet) in Cusco to 5,200 meters (17,060 feet) at Rainbow Mountain. The Sacred Valley is a little lower at around 2800m (9200ft). We recommend consulting your doctor before your trip if you have any concerns.

What's the guide on tipping?

Tipping is not required but is a wonderful way to show appreciation and satisfaction with the service. Your guides, cooks, porters, and other staff work hard to ensure your trip is pleasant and rewarding. Many of our staff come from communities across the region and rely on the money they earn to support their families. A recommended tip is around 120 soles for the cook and 100 soles for each porter per trip.

Do I need to exchange money?

If you plan to purchase souvenirs, snacks, or other items during your trip, be sure to bring Peruvian Soles. Cusco offers plenty of places to exchange currency, or you can conveniently withdraw soles from an ATM if you have a debit card.

What is the age range for a child’s ticket price?

Children 3 years to 17 years old qualify for the child price. Under 3 are free.

Do your tours include meals and accommodations?

Please refer to the specific tour itinerary for detailed information. As most of our tours are single day tours, accommodations are not included. Our full day tours typically include a meal.

What should I pack for my tour?

We recommend packing layers of clothing, comfortable hiking shoes, a hat, sunscreen, camera, rain gear, insect repellent, and any necessary medications.

Do I need a visa to visit Peru?

Citizens of most countries do not need a visa to visit Peru for tourism purposes. Please check with your local embassy or consulate for specific requirements.

How can I book a tour with Yachay Travel?

You can book a tour online through our website or by contacting us directly.

What is your cancellation policy?

See booking terms at the top of the page.